Managing customer experience and relationships : a strategic framework /

Title:

Managing customer experience and relationships : a strategic framework /

Author:

Peppers, Don, author.

Format:

Book

Institution:

Emerson College

Online access:

No online access

Library holdings:

Emerson Main Stacks
HF5415.5 .P458 2017 – Available

• Available Temporarily at Emerson Reserve
  On reserve for MK336 -1: Customer Analytics & Insight Market (Marketing: Dodoo)