Getting together : building relationships as we negotiate /

Title:

Getting together : building relationships as we negotiate /

Author:

Fisher, Roger, 1922-2012.

Published:

New York, N.Y. : 1989.

Format:

Book

Institution:

Emerson College, Lesley Sherrill

Contents:

1. The goal : a relationship that can deal well with differences -- 2. First step : disentangle relationship issues from substantive ones -- 3. A strategy : be unconditionally constructive -- 4. Rationality : balance emotions with reason -- 5. Understanding : learn how they see things -- 6. Communication : always consult before deciding, and listen -- 7. Reliability : be wholly trustworthy, but not wholly trusting -- 8. Persuasion, not coercion : negotiate side by side -- 9. Acceptance : deal seriously with those with whom we differ -- 10. Congruence : put it all together so that it fits -- A note on "tit-for-tat" -- Analytical table of contents.

Online access:

No online access

Library holdings:

Emerson Main Stacks
BF637.N4 F58 1989 – Available

• Available Temporarily at Emerson Reserve
  On reserve for CC266 -4: Conflict and Negotiation (Communication Studies: Brodie)

Lesley/EDS-Sherrill Library Main Stacks
BF637.N4 F58 1989 – Available