Conflict and communication /

Title:

Conflict and communication /

Author:

Jandt, Fred Edmund, auteur.

Format:

Book

Institution:

Emerson College

Contents:

Conflict in our lives -- Power and conflict styles -- Deconstructing conflicts -- Culture and conflict -- Negotiation skills and resolving conflicts with others -- Dealing with anger, aggression, and bullying -- Mediation skills -- Online dispute resolution -- Apologies, forgiveness, and reconciliation -- Conflict in organizations and families.

Online access:

No online access

Library holdings:

Emerson Main Stacks
HM1126 .J36 2016 – Available

• Available Temporarily at Emerson Reserve
  On reserve for CC266 -4: Conflict and Negotiation (Communication Studies: Glenn)
  On reserve for CC266 -3: Conflict and Negotiation (Communication Studies: Glenn)