The mediator's handbook /

Title:

The mediator's handbook /

Author:

Beer, Jennifer E.

Format:

Book

Institution:

Emerson College

Contents:

Preface -- Overview -- Getting to the table -- The mediation session part I : exploring the situation -- The mediation session part II : reaching resolution -- Understanding conflict -- Supporting the people -- Facilitating the process -- Solving the problem -- Going further.

Online access:

No online access

Library holdings:

Emerson Main Stacks
BF637.I48 B44 2012 – Available

• Available Temporarily at Emerson Reserve
  On reserve for CC415 -1: Mediation Facilitation & Dialogue (Communication Studies: Brill-Cass)